Privacy Policy

Overview 

This Privacy Policy describes the ways in which your personal data is collected and used by CF Business Links.

 

It is your responsibility to review and understand this Privacy Policy prior to providing your personal data to us. You also should review our Terms and Conditions. If you do not accept and agree to the Privacy Policy and/or Terms and Conditions, please refrain from providing your personal data to us, accessing our websites, and/or utilizing our products and services.

With our websites and services constantly evolving, our Privacy Policy and Terms and Conditions may also change from time to time. Whenever there are changes, the modified policies will be posted on our websites and will be effective at that time. Each time they change, the version number displayed at the top of the page also will change. Consequently, each time you access or use our websites or otherwise engage with us, you accept and agree to the most current Privacy Policy and set of Terms and Conditions. It is your responsibility to be aware of any such changes.

 

Notice 

 

Our websites contain links to other websites which are managed by third parties (including their use of cookies). As a user of links, it is your responsibility to understand those third parties’ privacy policies. Once you leave our websites using links, we have no control over information that is submitted to or collected by any third parties and are not responsible for other websites.

Collection of Personal Data 

 

In order to provide our products, services and websites and for the other purposes set out in Use of Information below, we collect and process personal data from other users of our websites, products and services. We may collect information from you such as, but not limited to, your name, email address, mailing address, phone/fax numbers, date of birth, gender, payment information, employment information, information related to your professional qualifications, designations and  information about your use of our and third-party websites, products and services ("Personal Data"). You are not required to provide us with all of the Personal Data listed above, but if you do not do so, we may not be able to effectively provide you with our products, services and information. In certain circumstances, you will need to provide us with specific categories of Personal Data (including name, email address and payment information) in order to enter into a contract with us and for us to perform that contract.

 

From time to time and as permitted by applicable law(s), we may collect Personal Data about you and update any existing Personal Data that we currently hold from other third-party sources, including publicly available data sources, publicly available social networking sites such as LinkedIn.

 

See “Use of Information” section below for details regarding the ways that we use and process your personal data.

 

Use of Information 


Your Personal Data may be used in the following ways:

  • To provide our products and services to you

  • To enhance and improve our products and services, for example, by performing internal research, analyzing user trends and measuring demographics and interests

  • To process payments from you or payments for any products or services that you choose to purchase from us)

  • To process payments to you (including, but not limited to, refunds or reimbursements)

  • Internal purposes, such as website and system administration or internal audits and reviews

  • To provide access to restricted parts of our websites.

  • To communicate with you regarding products/services that may be of interest to you

  • To respond to your requests and inquiries

  • To serve relevant advertisements to you when you visit our sites or other third-party sites (including social media platforms)

  • To request your participation in surveys, focus groups, or other initiatives which help us to gather information used to develop and enhance our products and services

  • To comply with applicable laws (for example, to comply with a search warrant, subpoena or court order) 

  • From time to time we may provide statistics about the usage levels of the Site and other related information to reputable third parties, but these statistics will not include information which will allow you to be identified

  • We may use the information you provide to us and which we obtain from other sources to better understand your interests so we can try to predict what other products, services and information you might be most interested in. This practice is called “profiling”, which involves making automated decisions about you based on this information in order to better enable us to tailor our interactions with you to make them more relevant and interesting. You may object to such profiling at any time by contacting us (see Contact Information/User Rights below). 

We will process your Personal Data for the purposes identified above on the following bases:

  1. Our legitimate interests, which include processing such Personal Data for the purposes of providing and enhancing the provision of our products, services and information, as well as advertising further products, services and information to you;

  2. Where such processing is necessary to perform our contract with you or to take steps before entering into our contract with you; and

  3. As necessary to comply with our legal obligations, resolve disputes and enforce our contractual agreements. 

Unless a longer retention period is required by applicable law, we will retain your information for as long as your account is active, as well as for a short additional period afterwards to cover any outstanding issues or queries that may arise in relation to your account (for example, outstanding payments). This period of retention is subject to our review and alteration.

 

Sharing and Disclosure to Third Parties 

 

We may disclose your Personal Data to third parties from time to time under the following circumstances:

  1. You request or authorize the disclosure of your personal details to a third party.

  2. The information is disclosed as permitted by applicable law(s) and/or in order to comply with applicable law(s) (for example, to comply with a search warrant, subpoena or court order).

  3. The information is disclosed to your employer in the event they have an interest in your data 

  4. The information is provided to our agents, vendors or service providers who perform functions on our behalf. See below for additional details.

It is likely that the identity and categories of such third parties will change during the life of your account but, depending on your use of the Site, it is anticipated that your Personal Data will be disclosed to the following categories of third-party service providers who perform functions on our behalf. We require that our third-party service providers to only use your Personal Data as necessary to provide the requested services to us and each service provider is subject to a set of terms consistent with this Privacy Policy.

  • Hosting providers for the secure storage and transmission of your data

  • Learning technology and online event providers for the delivery and improvement of web events and learning programs and the tracking of your progress

  • Identity management providers for authentication purposes

  • Database software providers for the management and tracking of your data

  • Legal and compliance consultants, such as external counsel, external auditors, or tax consultants

  • Advertising partners, including social media providers, for the delivery of targeted advertisements

  • Marketing providers who send communications on our behalf regarding our products and services

  • Payment solution providers for the secure processing of payments you provide to us

  • Technology providers who assist in the development and management of our web properties

  • Outbound call centre providers, who may perform outreach on our behalf regarding our products and services

  • Fulfillment and postal vendors for the fulfillment of our products and services

  • Our volunteers or committee members who perform various functions on our behalf

  • Survey and research providers who perform studies on our behalf

 

Communication Preferences


We strive to provide you with relevant and useful information related to our products, services and industry news. You can update your communication preferences at any time by visiting the preference centre within your online account on our website(s). Additionally, you can contact us using the information listed at the bottom of this policy to make changes to your communication preferences. Any promotional emails that we send will include a link at the bottom of the email to unsubscribe.

If you have opted in to receive text messages from us, you can opt out at any time by responding with the word STOP. You will receive a confirmation text of your choice to opt out.

Transfer of personal data internationally


By providing us with your personal data, you acknowledge and agree that we may from time to time transfer any of your personal data to any of our offices or to the offices of any of our affiliates, agents or appointed representatives located around the world. We have implemented appropriate safeguards for transfers of personal information originating from the European Economic Area (EEA) to countries located outside of the EEA. These safeguards include implementing standard data protection clauses which have been approved by the European Commission or (in relation to transfers from the European Union to the USA) transferring Personal Data to entities who have signed up to the EU-U.S. Privacy Shield. Please do not submit any personal data to us if you do not wish for your data to be transferred internationally. 

Parents and Children 

 

We do not knowingly collect personal information from children under the age of 13. Parents have the right to terminate the registration of a child under the age of 13 by contacting us using the information listed at the bottom of this policy.

 

Subject Access/User Rights


As a user, you are subject to the following rights:

  • The right to be informed of the use of your Personal Data

  • The right to access and/or to require the correction or erasure of your Personal Data

  • The right to block and/or object to the processing of your Personal Data

  • The right to not be subject to any decision based solely on automated processing of your Personal Data

  • In limited circumstances, you may have the right to receive Personal Data in a format which may be transmitted to another entity.

  • If you have a complaint in relation to the processing of your data carried out under this Privacy Policy, you have the right to lodge a complaint with your local supervisory authority. If you are located in the European Union, you can find the details of your local supervisory authority here.

Contact Us 

Office: 25 Clarendon Road, Redhill Surrey, RH1 1QZ, United Kingdom.

T: 01737 452323  | 07951 722554

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